personJohn Doe

Active

Username

jdoe

Email

john.doe@rmmops.com

Role

Tier 3 Helpdesk

Title

Tier 3 Support Specialist

Department

Technical Services

Phone

555-0101

Reports To

System Administrator

Hire Date

3/20/2020

Last Login

10/28/2025

Assigned Tickets (4)

Ticket #SubjectPriorityStatusCreated
TKT-20251027-0006User Unable to Access EmailLowResolved10/27/2025chevron_right
TKT-20251026-0010Printer Not Working in WarehouseLowClosed10/26/2025chevron_right
TKT-2024-001Server Performance IssuesHighIn-Progress10/26/2025chevron_right
TKT-2024-008Email Delivery IssuesHighClosed10/13/2025chevron_right