Service Tickets
| Ticket # | Subject | Organization | Category | Priority | Status | Assigned To | Time Spent | Created | ||
|---|---|---|---|---|---|---|---|---|---|---|
| TKT-20251027-0001 | Database Server Not Responding Device: ACME-SQL01 | Acme Manufacturing Inc Acme HQ | Hardware Server | Critical | In-Progress | Jane Smith | 45m | 1d ago System Administrator | ||
| TKT-2024-002 | Workstation Offline - Store Manager Device: FIN-SQL01 | Retail Dynamics Corp Retail HQ | Hardware Network Connectivity | Critical | Open | Mike Johnson | - | 1d ago Robert Lee | ||
| TKT-20251027-0004 | File Server Running Out of Space Device: TS-WS002 | HealthCare Partners HealthCare Main Campus | Storage Capacity | High | Open | Alice Martinez | - | 1d ago Mike Johnson | ||
| TKT-20251027-0007 | Application Server High CPU Usage Device: HC-SW01 | Legal Associates Group Legal Associates HQ | Performance CPU | High | Open | Jane Smith | - | 1d ago Emily Brown | ||
| TKT-20251027-0002 | Intermittent Network Connectivity Issues Device: TS-DC01 | Acme Manufacturing Inc Acme Warehouse | Network Connectivity | High | Open | Emily Brown | - | 1d ago John Doe | ||
| TKT-20251027-0009 | Backup Job Failing for Imaging Systems Device: HC-WS001 | HealthCare Partners HealthCare Imaging Center | Storage Backup | High | In-Progress | Alice Martinez | 1h 30m | 1d ago Alice Martinez | ||
| TKT-2024-001 | Server Performance Issues Device: ACME-APP01 | Acme Manufacturing Inc Acme HQ | Performance Server Performance | High | In-Progress | John Doe | 3h 0m | 3d ago Robert Lee | ||
| TKT-20251026-0003 | Windows Security Updates Required Device: TS-APP01 | TechStart Solutions LLC TechStart Main Office | Security Patching | Medium | New | Unassigned | - | 2d ago Sarah Williams | ||
| TKT-20251026-0008 | Firewall Rule Update Request Device: FIN-SQL01 | Retail Dynamics Corp Retail HQ | Network Firewall | Medium | New | Unassigned | - | 2d ago David Garcia | ||
| TKT-2024-003 | New User Setup | HealthCare Partners HealthCare Main Campus | User Management New User | Medium | Open | Jane Smith | 45m | 2d ago Sarah Williams | ||
| TKT-2024-006 | Website SSL Certificate Renewal Device: TS-DC01 | TechStart Solutions LLC TechStart Main Office | Security Certificates | Medium | Open | Emily Brown | - | 2d ago Robert Lee | ||
| TKT-20251025-0005 | Azure VM Migration Planning Device: HC-EMR01 | HealthCare Partners HealthCare Clinic North | Cloud Migration | Medium | In-Progress | David Garcia | 3h 0m | 3d ago Robert Lee | ||
| TKT-2024-005 | Firewall Rule Request | Financial Services LLC Financial Services HQ | Network Firewall | Medium | In-Progress | David Garcia | 1h 30m | 4d ago Sarah Williams |