confirmation_numberTKT-2024-008 - Email Delivery Issues

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Ticket Information

TKT-2024-008
Closed
High
Email
Delivery Issues
October 13, 2025 at 12:59 AM
October 14, 2025 at 12:59 AM
October 14, 2025 at 12:59 AM

Assignment & Contact

HealthCare Partners
HealthCare Main Campus
Assigned To
John Doe
john.doe@rmmops.com
Created By
Sarah Williams
sarah.williams@rmmops.com

Description

Emails to external domain bouncing

Time Tracking

Total Time Spent
2 hours
Resolved Date
October 14, 2025 at 12:59 AM
Closed Date
October 14, 2025 at 12:59 AM

Resolution

DNS MX record was incorrect. Updated with correct values. Confirmed email delivery working.

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